Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos 8.0.1c stalled?

Looking at older threads seems to indicate that Sophos has a history of stalls.

I launched a scan about 8 hours ago. Maybe 100,000 files have been scanned but the program has been stalled with 1,450,354 files remaining for most of that time.

Reading the older threads, I disabled compressed and archive scanning and the program is not scanning networked volumes. Sophos is taking about 2-3% CPU. Nothing is happening on my 2.8 GHz Intel Core 2 Duo (4 GB RAM) running 10.7.3.

I had Sophos scan my mac mini this morning and while the scamn was not a speed demon, it did finish the scan within 2 hours.

Ah... down 1,450,353 files to scan. At this rate, .... 

Any clues as to why Sophos is so slow? Do I need to stop and restart the program if I made some changes via the Preferences... menu?

:1005835


This thread was automatically locked due to age.
Parents
  • I said in my first post: 

    "BTW, the badge in the menubar is not really black, it's actually gray with a black outline. A black badge should be black.

    Now the volume icon, that is black!"

    Well, last night I saw that the Sophos icon was really black. I clicked on it to see what had changed, and there was an update available, evidently the icon only really turns black for updates.

    Since the download link doesn't state which version it is, and there's no release notes, the only way to find out which version it is, is to download it.

    The downloaded file (savosx_80_he.dmg) appears to be v8.0, the same version I had trouble with before. Maybe it's a newer update that corrects the bug in v8.0.1, but there's no way to tell.

    I'm not going to install something without knowing which version it is, especially when I've already had trouble with one version and had to downgrade.

    So Sophos, HOW ABOUT SOME RELEASE NOTES AND A VERSION NUMBER ON THE DOWNLOAD PAGE?!

    BTW, I sent a PM about a forum issue to "Employee Agile Employee", and never received a reply.

    :1006253
Reply
  • I said in my first post: 

    "BTW, the badge in the menubar is not really black, it's actually gray with a black outline. A black badge should be black.

    Now the volume icon, that is black!"

    Well, last night I saw that the Sophos icon was really black. I clicked on it to see what had changed, and there was an update available, evidently the icon only really turns black for updates.

    Since the download link doesn't state which version it is, and there's no release notes, the only way to find out which version it is, is to download it.

    The downloaded file (savosx_80_he.dmg) appears to be v8.0, the same version I had trouble with before. Maybe it's a newer update that corrects the bug in v8.0.1, but there's no way to tell.

    I'm not going to install something without knowing which version it is, especially when I've already had trouble with one version and had to downgrade.

    So Sophos, HOW ABOUT SOME RELEASE NOTES AND A VERSION NUMBER ON THE DOWNLOAD PAGE?!

    BTW, I sent a PM about a forum issue to "Employee Agile Employee", and never received a reply.

    :1006253
Children
No Data