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Sophos 8.0.1c stalled?

pkcyll

Looking at older threads seems to indicate that Sophos has a history of stalls.

I launched a scan about 8 hours ago. Maybe 100,000 files have been scanned but the program has been stalled with 1,450,354 files remaining for most of that time.

Reading the older threads, I disabled compressed and archive scanning and the program is not scanning networked volumes. Sophos is taking about 2-3% CPU. Nothing is happening on my 2.8 GHz Intel Core 2 Duo (4 GB RAM) running 10.7.3.

I had Sophos scan my mac mini this morning and while the scamn was not a speed demon, it did finish the scan within 2 hours.

Ah... down 1,450,353 files to scan. At this rate, .... 

Any clues as to why Sophos is so slow? Do I need to stop and restart the program if I made some changes via the Preferences... menu?

:1005835


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  • 0

    This is update:  Per Sophos personell,

    There is a known issue with the 8.0.1 release where Scan Local Drives will take longer to run. It will finish, but it goes very slowly when scanning a hidden directory on 10.7 systems.
     
    There are a few things you can do:
     
    1. just wait - it shouldn't really affect system performance although it will take a lot longer to scan
    2. try adding an on-access exclusion (in preferences) to skip scanning "/.DocumentRevisions-V100" - its a hidden directory so press Cmd-Shift-.  (period)
    3. set up a scheduled scan so you can scan your drives overnight
    4. downgrade to 7.3.


    So, we need to wait........ Version 7.3 is works GREAT and it is five stars!

    :1006019
Reply
  • 0

    This is update:  Per Sophos personell,

    There is a known issue with the 8.0.1 release where Scan Local Drives will take longer to run. It will finish, but it goes very slowly when scanning a hidden directory on 10.7 systems.
     
    There are a few things you can do:
     
    1. just wait - it shouldn't really affect system performance although it will take a lot longer to scan
    2. try adding an on-access exclusion (in preferences) to skip scanning "/.DocumentRevisions-V100" - its a hidden directory so press Cmd-Shift-.  (period)
    3. set up a scheduled scan so you can scan your drives overnight
    4. downgrade to 7.3.


    So, we need to wait........ Version 7.3 is works GREAT and it is five stars!

    :1006019
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