Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Manual cleanup - move - delete does not work!

your directions for manual cleanup are

  1. Create a custom scan
  2. Select the areas where the remaining threats reside and add these to the Scan Items
  3. In the Options tab, select 'Delete threat' from the drop down menu
  4. Click Done
  5. Run the scan
this does not work!
i have tried several times selecting both move and delete options in the custom scan
the files are neither moved nor deleted
i'm on a g4 powerbook using 10.4.11
:1000479


This thread was automatically locked due to age.
Parents
  • Hello,

    Please could you help me to clean up the following threats manually? I know they affect Windows (only) but shouldn't I clear them?

    The instructions for 'Action' online take me in a loop.

    How do I find these files? What do I search for as I'm having no luck? 

    2010-11-26 11:25:54 +0000 Threat: 'Mal/JavaSnd-B' detected in /Users/MY NAME/Library/Caches/Java/cache/6.0/20/7bb99554-140759ce/vmain.class

    2010-11-26 11:25:55 +0000 Threat: 'Mal/JavaHu-A' detected in /Users/MY NAME/Library/Caches/Java/cache/6.0/29/7adbb65d-27569146/________vload.class

    2010-11-26 11:25:55 +0000 Threat: 'Mal/JavaHr-A' detected in /Users/MY NAME/Library/Caches/Java/cache/6.0/29/7adbb65d-27569146/vmain.class

    2010-11-26 11:25:55 +0000 Threat: 'Mal/JavaKC-M' detected in /Users/MY NAME/Library/Caches/Java/cache/6.0/58/1f62c23a-5e1baaa0/vmain.class

    :1001133
Reply
  • Hello,

    Please could you help me to clean up the following threats manually? I know they affect Windows (only) but shouldn't I clear them?

    The instructions for 'Action' online take me in a loop.

    How do I find these files? What do I search for as I'm having no luck? 

    2010-11-26 11:25:54 +0000 Threat: 'Mal/JavaSnd-B' detected in /Users/MY NAME/Library/Caches/Java/cache/6.0/20/7bb99554-140759ce/vmain.class

    2010-11-26 11:25:55 +0000 Threat: 'Mal/JavaHu-A' detected in /Users/MY NAME/Library/Caches/Java/cache/6.0/29/7adbb65d-27569146/________vload.class

    2010-11-26 11:25:55 +0000 Threat: 'Mal/JavaHr-A' detected in /Users/MY NAME/Library/Caches/Java/cache/6.0/29/7adbb65d-27569146/vmain.class

    2010-11-26 11:25:55 +0000 Threat: 'Mal/JavaKC-M' detected in /Users/MY NAME/Library/Caches/Java/cache/6.0/58/1f62c23a-5e1baaa0/vmain.class

    :1001133
Children
No Data