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Manual cleanup - move - delete does not work!

ed_andrews

your directions for manual cleanup are

  1. Create a custom scan
  2. Select the areas where the remaining threats reside and add these to the Scan Items
  3. In the Options tab, select 'Delete threat' from the drop down menu
  4. Click Done
  5. Run the scan
this does not work!
i have tried several times selecting both move and delete options in the custom scan
the files are neither moved nor deleted
i'm on a g4 powerbook using 10.4.11
:1000479


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  • 0

    OK

    i finally got it to work [after a week if trying]

    here's how

    do a custom scan with these settings

    options

    1-when a threat is found: CLEAN UP THREAT

    2-if cleanup fails: MOVE THREAD

    3-chose a move folder

    4-scan

    then it works

    AND AN AUTHENTICATE DIALOG BOX POPS UP!

    but it shouldn't have to be so hard

    other av programs handle it much easier

    btw

    i excluded the full paths because they are very long and contain personal info

    none of the files were compressed

    i had that set because i saw no need to change it

    i am disabled

    i use a chopstick to type on the keyboard and the keyboard to move the mouse pointer

    it is time consuming and labor intensive

    small violations of apple interface norms may be no biggie for you

    but they make  a lot  of extra work for me

    thanx for the free program

    i hope you improve the interface

    :1000775
Reply
  • 0

    OK

    i finally got it to work [after a week if trying]

    here's how

    do a custom scan with these settings

    options

    1-when a threat is found: CLEAN UP THREAT

    2-if cleanup fails: MOVE THREAD

    3-chose a move folder

    4-scan

    then it works

    AND AN AUTHENTICATE DIALOG BOX POPS UP!

    but it shouldn't have to be so hard

    other av programs handle it much easier

    btw

    i excluded the full paths because they are very long and contain personal info

    none of the files were compressed

    i had that set because i saw no need to change it

    i am disabled

    i use a chopstick to type on the keyboard and the keyboard to move the mouse pointer

    it is time consuming and labor intensive

    small violations of apple interface norms may be no biggie for you

    but they make  a lot  of extra work for me

    thanx for the free program

    i hope you improve the interface

    :1000775
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