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Manual cleanup - move - delete does not work!

ed_andrews

your directions for manual cleanup are

  1. Create a custom scan
  2. Select the areas where the remaining threats reside and add these to the Scan Items
  3. In the Options tab, select 'Delete threat' from the drop down menu
  4. Click Done
  5. Run the scan
this does not work!
i have tried several times selecting both move and delete options in the custom scan
the files are neither moved nor deleted
i'm on a g4 powerbook using 10.4.11
:1000479


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    Hello ed,

    the snippet is ok except that you obviously edited out the paths - as you did scan inside archives (which is usually not necessary) I assume most if not all items are in "there". Unless I intend to move and use archives "somewhere else" I'd not fiddle with them (and then I'd first try on a copy what'd be left after a cleanup).

    For these custom scans I'd use cleanup when a threat is found and delete if cleanup fails. If this combination doesn't work (but see above about archives) please post again a snippet of the log. 

     Did the scan ask you to authenticate as an administrator?

    YES - but it didn't say how

    I'm not a Mac guy but (or because of that?) the meaning of the pop up and Scan with Current Privileges vs. Scan All was immediately obvious to me. What would you suggest to make it better - would a lock icon be more "Mac-like"?

    Christian

    :1000595
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  • 0

    Hello ed,

    the snippet is ok except that you obviously edited out the paths - as you did scan inside archives (which is usually not necessary) I assume most if not all items are in "there". Unless I intend to move and use archives "somewhere else" I'd not fiddle with them (and then I'd first try on a copy what'd be left after a cleanup).

    For these custom scans I'd use cleanup when a threat is found and delete if cleanup fails. If this combination doesn't work (but see above about archives) please post again a snippet of the log. 

     Did the scan ask you to authenticate as an administrator?

    YES - but it didn't say how

    I'm not a Mac guy but (or because of that?) the meaning of the pop up and Scan with Current Privileges vs. Scan All was immediately obvious to me. What would you suggest to make it better - would a lock icon be more "Mac-like"?

    Christian

    :1000595
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