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Manual cleanup - move - delete does not work!

your directions for manual cleanup are

  1. Create a custom scan
  2. Select the areas where the remaining threats reside and add these to the Scan Items
  3. In the Options tab, select 'Delete threat' from the drop down menu
  4. Click Done
  5. Run the scan
this does not work!
i have tried several times selecting both move and delete options in the custom scan
the files are neither moved nor deleted
i'm on a g4 powerbook using 10.4.11
:1000479


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Parents
  • Hello ed,

    did the scans detect the threats but still not remove them? Did the scan ask you to authenticate as an administrator? Please take a look at the log - it should list the settings used, threats detected and the actions attempted/performed (or could you post them here)?

    Christian

    :1000483
Reply
  • Hello ed,

    did the scans detect the threats but still not remove them? Did the scan ask you to authenticate as an administrator? Please take a look at the log - it should list the settings used, threats detected and the actions attempted/performed (or could you post them here)?

    Christian

    :1000483
Children
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