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Sophos Virus Remover

RB

I like this but ...

1.  Does it really have to install every time?  Could it reach out to the web location and update?

2.  Maybe it could remind the user after a period of time that the definitions are out-of-dat and a new copy can be obtained from the following place....  Even having an old copy might be usefuly if it points me to the newer copy.

Thanks,

:24025


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  • 0

    Hi Rb,

    In the future we will be including an update system so that a new installation isn't required for the latest protection data. The tool currently expires after 35 days, based on the date of included protection data, so if you install an older copy in error and the data is older then 35 days it will let you know to download a newer one.

    Thanks.

    :24027
  • 0

    Hi there! :smileyhappy:

    Could you please clarify whether we have to uninstall the existing version before run the newest one or it is possible to install it just over?...

    Thanks in advance!

    :24067
  • 0

    Hi,

    Just adding to what Sandy said, we are working on a a self update function for the tool now. Hoping to get it done by September.

    Shai Gelbaum

    Product manager

    :25839
  • 0

    HI I just installed this free version and when I went to run it I get a mesage that says the administror has set a policy that is keeping Sophos from running.  I am booted up in safe mode because otherwise I have ben infected with the FBI MOneypak virus and woun't be able to do anything.. can anybody help/suggest what I have to do to be able to run this Sophos in safe mode?

    :26171
  • 0

    Hi,

    At this time Sophos Virus Removal Tool will not operate in safe-mode, this is another feature that we will be adding soon.

    Thanks.

    :26203
  • 0

    Downloaded version 2.1, it took a long time to run, said it found 3 things to remove. Then said to click on remove to take care of things. WELL ...... there is no link to click on for remove. Could use some help here!

    :26693
  • 0

    Hello rtodd2012,

    please post what's been detected (threat name) and where (paths and filenames), a screenshot is also fine (just upload it to some hosting site and include the link here).

    Christian

    :26709