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Initial Scan Problem

Yesterday, I downloaded and installed SOPHOS v/ 8.0.9 to my IMac running OS 10.8.2.  When I opened SOPHOS. a small window  indicated that an initial scan of my "Local Drives" had not been preformed,  So, I clicked on the "Start Scan" button and after calculating, the screen indicated that there were about 2,300,000 "Items Remaining" and the total began to decline.  After several hours the "Items Remaining" had been reduced to about 1,7000,000, and a short time later the SOPHOS window disappeared from my desktop and SOPHOS had shut down.  On re-opening SOPHOS, the only way to re-start the scan was to begin again, and the same thing happened two more times.    I was not eve at the computer when the scan window disappeared. To say the least - VERY FRUSTRATING.  Can you help???

:1011094


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  • Hi, I too have been having this problem repeatedly. There is a crash file generated each time that I can post / email if there is anybody reading these that can make sense of the contents. The last three have all started with 

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000b030cffc

    though I have had some different failure types before I turned off auto updating during the scan.

    :1011114