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When will *Enterprise* Sophos 7.3.12 be updated *from Sophos*?

stevemaser

We have machines with 7.3.12 installed -- the Enterprise version -- that get it's updates from Sophos directly.

When now trying to run "Scan local drives" a box pops up that says:

Sophos Anti-Virus error

Threat data is too old.  Please update Sophos Anti-Virus

*When* will Sophos be providing the automatic update for 7.3.12 users to 8.0.*something*?

I'm assuming this error messages means all of the 7.3.12-running computers are actually *not* protected?

This seems pretty serious.   If Sophos is still holding back the 8.0.x automatic upgrades (and 7.3.12 is now "insecure"), they are doing a serious disservice to it's customers!

:1010232


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    So, here we heard this:

    The Sophos Escalation Team's response to this question is that they don't know when SAV7 will auto-update to SAV8 (no ETA) because of outstanding technical issues.

    Stuff like this just thrills me to no end.  

    How is/was the *home* version of Sophos able to update to SAV8, but the Enterprise version -- which gets it's updates from Sophos -- not be able to perform the same update?

    :1010320
Reply
  • 0

    So, here we heard this:

    The Sophos Escalation Team's response to this question is that they don't know when SAV7 will auto-update to SAV8 (no ETA) because of outstanding technical issues.

    Stuff like this just thrills me to no end.  

    How is/was the *home* version of Sophos able to update to SAV8, but the Enterprise version -- which gets it's updates from Sophos -- not be able to perform the same update?

    :1010320
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