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Doesn't clean Troj/Wimad-E

judgew7

Have a mac, running OSX 10.7.4 and updated Anti-virus - open quarantine manager which has identified Troj/Wimad-E.

I click on clean up, authenticate and it starts the clean up - which runs and runs....  evenentually get a dialogue box - can't remove the threat.

Suggestions?

Thank you for your help.

:1008540


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    If there's no path listed in the quarantine manager, it might be in Time Machine, or might no longer exist.  I'd check your places where you grab wmv and asf files from bittorrent trackers, if you do that -- as this is likely where you'll find it.  Do you at least have a file name, or is it completely blank?

    If you have no information listed at all, I'd suggest removing the threat name from the Quarantine Manager and seeing if it comes back.  These files are not a threat to you (but would be to share with anyone running Windows).

    :1008618
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  • 0

    If there's no path listed in the quarantine manager, it might be in Time Machine, or might no longer exist.  I'd check your places where you grab wmv and asf files from bittorrent trackers, if you do that -- as this is likely where you'll find it.  Do you at least have a file name, or is it completely blank?

    If you have no information listed at all, I'd suggest removing the threat name from the Quarantine Manager and seeing if it comes back.  These files are not a threat to you (but would be to share with anyone running Windows).

    :1008618
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