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Mal/Generic-L

The scan found 4 problems. But only helped with 3

I still have one major virus that wont go

Mal/KeyGen-M: This came back 3 times now it’’’’s gone

Troj/JavaBz-CV: This is gone

Troj/ZAccess-AH: This is gone

Mal/Generic-L:  This is not going (Disinfection failed)

>>> Virus 'Mal/Generic-L' found in file C:\System Volume Information\_restore{5602B260-5887-48B2-8A4B-12A708160559}\RP200\A0030058.sys\FILE:0000

Disinfection failed

Scan completed.

How do I get ride of this thing?

:24591


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Parents
  • I am using XP family edition & tried downloading your full version free trial & it found & removed it ok!

    Now my computer is about as fast as a Pentium 1.

    It tacks 10 minutes just to open & you can see some thing is running in the back ground but can not see what! It is so slow now only thing I see to do is reinstall my windows.

    :24741
Reply
  • I am using XP family edition & tried downloading your full version free trial & it found & removed it ok!

    Now my computer is about as fast as a Pentium 1.

    It tacks 10 minutes just to open & you can see some thing is running in the back ground but can not see what! It is so slow now only thing I see to do is reinstall my windows.

    :24741
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