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Manual Cleanup

Have the Lion updated Sophos for Mac. 99% of the threats that appear are not cleaned up automatically but must be handled manually. I now have 25 threats, all on my Time Machine drive. I created a custom scan for the TM drive, where all these threats are located. It ran for two days with no end in sight, and it was wreaking havoc with my computer's functionality. Ultimately, I had to restart the iMac today, thus canceling the scan, which I had my doubts about anyway. It it supposed to take so long?

I looked at a couple of the threats, not all, and I suspect they are all for Windows only. At this point, should I just clear them from the list? I have never been able to get a custom scan to work properly, and just on general principles I would like to make sure I have not done something wrong. Has anyone else had this problem where it just runs endlessly?

:1007189


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  • Hmm... try going into Time Machine using an administrator account.

    There's a thread on here somewhere where someone was having the exact same problems you are, a few months back.  Unfortunately, I haven't been able to find it yet.  I do remember that we eventually figured it out and  they got the contextual menus inside Time Machine back (and were able to delete the files).  Admin vs. user account may have been the issue.

    :1007529
Reply
  • Hmm... try going into Time Machine using an administrator account.

    There's a thread on here somewhere where someone was having the exact same problems you are, a few months back.  Unfortunately, I haven't been able to find it yet.  I do remember that we eventually figured it out and  they got the contextual menus inside Time Machine back (and were able to delete the files).  Admin vs. user account may have been the issue.

    :1007529
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