Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 21 replies
  • Subscribers 6 subscribers
  • Views 15250 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Manual Cleanup

Nuts4Cats

Have the Lion updated Sophos for Mac. 99% of the threats that appear are not cleaned up automatically but must be handled manually. I now have 25 threats, all on my Time Machine drive. I created a custom scan for the TM drive, where all these threats are located. It ran for two days with no end in sight, and it was wreaking havoc with my computer's functionality. Ultimately, I had to restart the iMac today, thus canceling the scan, which I had my doubts about anyway. It it supposed to take so long?

I looked at a couple of the threats, not all, and I suspect they are all for Windows only. At this point, should I just clear them from the list? I have never been able to get a custom scan to work properly, and just on general principles I would like to make sure I have not done something wrong. Has anyone else had this problem where it just runs endlessly?

:1007189


This thread was automatically locked due to age.
Parents
  • 0

    I am having practical problems reaching Time Machine threats. Do I actually go into TM itself or do I go to the HD on which it is stored? I didn't see how to find the threat by going to TM, so I went to the HD, but I couldn't follow the path since the user library is not available and the Option key trick doesn't appear to work on another HD. Plus those paths are so darn long that I had to print out each one in order to follow it. There has to be a better way to do this.

    I selected a preference that apparently deletes the threat without my having to do anything, so I get notification of a threat and when I go to QM, it's blank. Is this a good thing to do? What does it do when it comes to a threat that it cannot clean up?

    Do I even have to bother with these Windows only threats, especially when they are on the TM HD?

    You talk about setting up a custom scan somewhere for the virtual TM. But I don't find the threats by actually running scans. I just wait until I get notification by Sophos's automatic scanning. Right now I have 4 I'm waiting to deal with on and off TM. This software is an awful lot of trouble--good thing it's free. Plus I am continually aggravated by having to send for a password rest every single time I want to get on here.

    :1007335
Reply
  • 0

    I am having practical problems reaching Time Machine threats. Do I actually go into TM itself or do I go to the HD on which it is stored? I didn't see how to find the threat by going to TM, so I went to the HD, but I couldn't follow the path since the user library is not available and the Option key trick doesn't appear to work on another HD. Plus those paths are so darn long that I had to print out each one in order to follow it. There has to be a better way to do this.

    I selected a preference that apparently deletes the threat without my having to do anything, so I get notification of a threat and when I go to QM, it's blank. Is this a good thing to do? What does it do when it comes to a threat that it cannot clean up?

    Do I even have to bother with these Windows only threats, especially when they are on the TM HD?

    You talk about setting up a custom scan somewhere for the virtual TM. But I don't find the threats by actually running scans. I just wait until I get notification by Sophos's automatic scanning. Right now I have 4 I'm waiting to deal with on and off TM. This software is an awful lot of trouble--good thing it's free. Plus I am continually aggravated by having to send for a password rest every single time I want to get on here.

    :1007335
Children
No Data