Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Manual Cleanup

Have the Lion updated Sophos for Mac. 99% of the threats that appear are not cleaned up automatically but must be handled manually. I now have 25 threats, all on my Time Machine drive. I created a custom scan for the TM drive, where all these threats are located. It ran for two days with no end in sight, and it was wreaking havoc with my computer's functionality. Ultimately, I had to restart the iMac today, thus canceling the scan, which I had my doubts about anyway. It it supposed to take so long?

I looked at a couple of the threats, not all, and I suspect they are all for Windows only. At this point, should I just clear them from the list? I have never been able to get a custom scan to work properly, and just on general principles I would like to make sure I have not done something wrong. Has anyone else had this problem where it just runs endlessly?

:1007189


This thread was automatically locked due to age.
Parents
  • I didn't get the time to address the cleanup until today, and two more threats arrived today although not on TM. I had left the QM on the desktop this week, but when I went back to it today to follow your instructions, it was blank; not even today's threats were on it. What do suppose may have happened? And, can I get that list back in order to eliminate those threats?

    In any case, I went ahead and excluded my external drives in the On-Access area, leaving the partitions of my main drive. But I do not see any On-Demand section or tab. Also, I don't know what "virtual TM" is let alone how to exclude it.  Can you please provide instructions for that suggestion?

    :1007273
Reply
  • I didn't get the time to address the cleanup until today, and two more threats arrived today although not on TM. I had left the QM on the desktop this week, but when I went back to it today to follow your instructions, it was blank; not even today's threats were on it. What do suppose may have happened? And, can I get that list back in order to eliminate those threats?

    In any case, I went ahead and excluded my external drives in the On-Access area, leaving the partitions of my main drive. But I do not see any On-Demand section or tab. Also, I don't know what "virtual TM" is let alone how to exclude it.  Can you please provide instructions for that suggestion?

    :1007273
Children
No Data