Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Manual Cleanup

Have the Lion updated Sophos for Mac. 99% of the threats that appear are not cleaned up automatically but must be handled manually. I now have 25 threats, all on my Time Machine drive. I created a custom scan for the TM drive, where all these threats are located. It ran for two days with no end in sight, and it was wreaking havoc with my computer's functionality. Ultimately, I had to restart the iMac today, thus canceling the scan, which I had my doubts about anyway. It it supposed to take so long?

I looked at a couple of the threats, not all, and I suspect they are all for Windows only. At this point, should I just clear them from the list? I have never been able to get a custom scan to work properly, and just on general principles I would like to make sure I have not done something wrong. Has anyone else had this problem where it just runs endlessly?

:1007189


This thread was automatically locked due to age.
Parents
  • Thanks for the advice. I worry about being able to find the threats within TM, though. Would they all be located in the same place? And do I have to go back to all the backup copies or only the last one? 

    I thought I had already excluded my external HDs already and just chose the main drive. I was surprised to get all of these, especially all of a sudden. It's as though something had changed without my having done anything new. But it occurs to me that you may be talking about something else as I'm not sure what "on-access" and "on-demand" scans refers to. If you could give me instructions for doing that, I surely would appreciate it.

    Apropos of nothing to do with this subject, every time I come back to the forum, my password doesn't work, and I have to recreate it every time. What might be going on?

    :1007205
Reply
  • Thanks for the advice. I worry about being able to find the threats within TM, though. Would they all be located in the same place? And do I have to go back to all the backup copies or only the last one? 

    I thought I had already excluded my external HDs already and just chose the main drive. I was surprised to get all of these, especially all of a sudden. It's as though something had changed without my having done anything new. But it occurs to me that you may be talking about something else as I'm not sure what "on-access" and "on-demand" scans refers to. If you could give me instructions for doing that, I surely would appreciate it.

    Apropos of nothing to do with this subject, every time I come back to the forum, my password doesn't work, and I have to recreate it every time. What might be going on?

    :1007205
Children
No Data