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Problems getting QM to clean up files.

Lately I've been getting 4 threats detected by the Anti-Virus detector. 

The Quarentine Manager says they can all be cleaned up, but when I unlock my computer, and click the "Clean Up Threat" button, it seems to start working, but stops - the QM relocks my computer, and nothing seems to happen. 

If I try all 4 at the same time, it seems to go on forever, and the same thing happens. the QM relocks the computer, and Sophos freezes up. I have to force quit the Application to make it go away.

Then the next time there's a scan the same 4 viruses are detected.

One doesn't even display a file name in the QM. Those that do seem to be ".htm" files and are located in the root directory "/[filename].htm" I tried to find them on the HD using the Spotlight search, so I could manually delete them, but they don't show up. 

The threats are:

"Troj/Iframe-HM"  

"Troj/Dloadr-DLM" (this one has no name or location) 

"Troj/JSRedir-FC"

"Mal/Iframe-W" 

Same files/threats over and over. Even if I try to "Clear from List" the reappear on the next scan. 

Any thoughts? Would I be able to remove these using the "Terminal" - I'm not very familiar with how to use it, but have had success when given step-by-steps. 

:1008037


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Parents
  • Those all detect on web pages; try quitting your web browser before cleaning up -- it's possible that they're locked open by the browser while you're trying to clean them.

    Also, the next time you browse to those web pages, the alerts will show up again.

    :1008039
Reply
  • Those all detect on web pages; try quitting your web browser before cleaning up -- it's possible that they're locked open by the browser while you're trying to clean them.

    Also, the next time you browse to those web pages, the alerts will show up again.

    :1008039
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