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Quarantine Manager will not unlock

AMCarter3

Sophos noitfied me today that a piece of malware <Mal/Iframe-W> had arrived as an attachment to an email. However, when I opened the Quarantine Manager to manaually delete it, I could not get the QM to unlock. When I click on the lock icon, it just blinks and does not "open". Any suggestions?  

Sophos AV Ver. 8.0.6

:1009100


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    I responded to one of the current posts on the "2 icons" topic earlier.  I started having 2 menubar icons this morning too on two of our laptops. I resolved it on both laptops by disconnecting the backup drives and restarting. Hope that info helps.  (and the Q Mgr lock/unlock is still working!)

    :1009176
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  • 0

    I responded to one of the current posts on the "2 icons" topic earlier.  I started having 2 menubar icons this morning too on two of our laptops. I resolved it on both laptops by disconnecting the backup drives and restarting. Hope that info helps.  (and the Q Mgr lock/unlock is still working!)

    :1009176
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