Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 8 replies
  • Subscribers 6 subscribers
  • Views 10169 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Extremely slow scan on MacBook Pro

AMCarter3

I installed Sophos MacHomeAV on our 3 laptops last night and proceeded to have it do its initial scan on all three. The scan took a number of hours on 2 of the laptops and finished. However, after 12 straight hours of scanning, Sophos says it still has 6,507,554 files to scan on my MacBook Pro. It is actively scanning, but at an very slow pace. Also, how is it possible to be scanning 6.5 Million files when Disk Utility says my laptop has only 676,493 files?  Note that the pref setting in Sophos for scanning inside archives and compressed files is OFF.  All three laptops are running OS 10.6.8. What's going on???  Any suggestions?  

:1005613


This thread was automatically locked due to age.
Parents
  • 0

    Hi, Forum - Having the same problem while running Sophos v7.10.3C on OS X Lion v10.7.3. - IMHO, Sophos' default scan entitled Scan Local Drives is not a good idea. I wish Sophos would place this scan at the bottom of the list. I recommend setting up scans with the Custom too, to scan the built-in hard drive only, and to scan any other, virtual drives that Mac OS X might produce, make a custom scan for each. In the I-button for each, click and click the exclude tab, then, click the ' + ' button and browse to the Time Machine. Click the 'Open' button at lwer right corner of the list of files, and Time Machine will now appear "Volumes/Time Machine" in the Excludes window. Click Done, and that window will close. This will make the Sophos Scanner to skip over the Time Machine. Why, oh, why, OS X has the button to excludethe drive from scanning labeled 'Open' is above my pay grade.

    You can repeat this procedure to find and add an externel hard drive, a partition, or a folder, to the Excludes list. 

       Good luck.

    :1006431
Reply
  • 0

    Hi, Forum - Having the same problem while running Sophos v7.10.3C on OS X Lion v10.7.3. - IMHO, Sophos' default scan entitled Scan Local Drives is not a good idea. I wish Sophos would place this scan at the bottom of the list. I recommend setting up scans with the Custom too, to scan the built-in hard drive only, and to scan any other, virtual drives that Mac OS X might produce, make a custom scan for each. In the I-button for each, click and click the exclude tab, then, click the ' + ' button and browse to the Time Machine. Click the 'Open' button at lwer right corner of the list of files, and Time Machine will now appear "Volumes/Time Machine" in the Excludes window. Click Done, and that window will close. This will make the Sophos Scanner to skip over the Time Machine. Why, oh, why, OS X has the button to excludethe drive from scanning labeled 'Open' is above my pay grade.

    You can repeat this procedure to find and add an externel hard drive, a partition, or a folder, to the Excludes list. 

       Good luck.

    :1006431
Children
No Data