Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Extremely slow scan on MacBook Pro

I installed Sophos MacHomeAV on our 3 laptops last night and proceeded to have it do its initial scan on all three. The scan took a number of hours on 2 of the laptops and finished. However, after 12 straight hours of scanning, Sophos says it still has 6,507,554 files to scan on my MacBook Pro. It is actively scanning, but at an very slow pace. Also, how is it possible to be scanning 6.5 Million files when Disk Utility says my laptop has only 676,493 files?  Note that the pref setting in Sophos for scanning inside archives and compressed files is OFF.  All three laptops are running OS 10.6.8. What's going on???  Any suggestions?  

:1005613


This thread was automatically locked due to age.
Parents
  • Hi, I don't know if this will help you, but...

    I downloaded and installed Sophos antivirus free for the mac, and it ran really slow, taking a minute at least to scan each file.

    I tried a few things to try and speed it up, such as unchecking the scan archives option, but nothing seemed to work. In the end I uninstalled it using the supplied uninstaller and began looking for another AV solution.

    I couldn't find anything to my liking so decided to reinstall sophos and just leave it running a scan, even if it took from today (Friday) to Monday to complete. I reinstalled the software and reran the scan, hey presto the scan is running really fast and should be complete in an hour, total time 2 hours.

    Not sure what the issue was, but worth a try to see if helps speed up your scan too.

    :1005873
Reply
  • Hi, I don't know if this will help you, but...

    I downloaded and installed Sophos antivirus free for the mac, and it ran really slow, taking a minute at least to scan each file.

    I tried a few things to try and speed it up, such as unchecking the scan archives option, but nothing seemed to work. In the end I uninstalled it using the supplied uninstaller and began looking for another AV solution.

    I couldn't find anything to my liking so decided to reinstall sophos and just leave it running a scan, even if it took from today (Friday) to Monday to complete. I reinstalled the software and reran the scan, hey presto the scan is running really fast and should be complete in an hour, total time 2 hours.

    Not sure what the issue was, but worth a try to see if helps speed up your scan too.

    :1005873
Children
No Data