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Sophos 8.0.1c - cannot enable on-access scan

tdalias

I can't enable the on-access scan, it is completely greyed out.  Even when I select the unlock button it remains greyed out.  I've tried restarting, reinstalling, running all scans but there is no way to enable this.  I am the administrator on my account.

Any one else having this issue?

:1006165


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  • 0

    i hate to be a complaining customer but this has still not been resolved and you have given us no real solution. the last reply was back in november! 

    please andrew, what is going on here? 

    i have wiped sophos from my system, reinstalled it, repeated updates and even tried the live protection witchcraft the first guy spoke of. with this many people commenting its not a once off glitch through kids deleting caches. 

    please for the love of god get this fixed, its an excellent AV and does norton out of house and home

    noel

    :1011184
Reply
  • 0

    i hate to be a complaining customer but this has still not been resolved and you have given us no real solution. the last reply was back in november! 

    please andrew, what is going on here? 

    i have wiped sophos from my system, reinstalled it, repeated updates and even tried the live protection witchcraft the first guy spoke of. with this many people commenting its not a once off glitch through kids deleting caches. 

    please for the love of god get this fixed, its an excellent AV and does norton out of house and home

    noel

    :1011184
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