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Sophos 8.0.1c - cannot enable on-access scan

tdalias

I can't enable the on-access scan, it is completely greyed out.  Even when I select the unlock button it remains greyed out.  I've tried restarting, reinstalling, running all scans but there is no way to enable this.  I am the administrator on my account.

Any one else having this issue?

:1006165


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    As and addendum to my last post:

    I went ahead and judiciously checked all the files. Several were identical. Several were just missing, so I copied them back in.

    It turns out that a number of the files were present but the file names had been modified to having ".SM.gul." prepended to the name. Note the leading period. I did some research on this and apparently is it related to either a crash or malfunctioning of the System Migration utility. Please note: this has nothing to do with Sophos and is thus a bit off topic.

    It appears to be safe to delete all such files, which I did after keeping a paranoia backup. It was quite a chore, as there were over 600 such files scattered throughout the system. After a lot of messing around eventually used sudo find ... exec rm ... to do the deed.

    :1007865
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  • 0

    As and addendum to my last post:

    I went ahead and judiciously checked all the files. Several were identical. Several were just missing, so I copied them back in.

    It turns out that a number of the files were present but the file names had been modified to having ".SM.gul." prepended to the name. Note the leading period. I did some research on this and apparently is it related to either a crash or malfunctioning of the System Migration utility. Please note: this has nothing to do with Sophos and is thus a bit off topic.

    It appears to be safe to delete all such files, which I did after keeping a paranoia backup. It was quite a chore, as there were over 600 such files scattered throughout the system. After a lot of messing around eventually used sudo find ... exec rm ... to do the deed.

    :1007865
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