Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 40 replies
  • Subscribers 6 subscribers
  • Views 121261 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos 8.0.1c - cannot enable on-access scan

tdalias

I can't enable the on-access scan, it is completely greyed out.  Even when I select the unlock button it remains greyed out.  I've tried restarting, reinstalling, running all scans but there is no way to enable this.  I am the administrator on my account.

Any one else having this issue?

:1006165


This thread was automatically locked due to age.
Parents
  • 0

    You'll need to re-install all software that launches services at startup/login, as you've blown away everything in your LaunchAgents and LaunchDaemons folders.  These folders are where the load instructions are stored for services and applications that are designed to load during the startup process.

    If you're running Time Machine, you can probably restore the items in those folders specific to the applications you're having problems with (in this case, Sophos and 1Password )

    For Sophos, you'll want to re-install:

    /Library/LaunchDaemons/com.sophos.autoupdate.plist    (updates)

    /Library/LaunchDaemons/com.sophos.intercheck.plist      (on-access and more)

    /Library/LaunchDaemons/com.sophos.notification.plist     (notifications)

    --The main guide is to restore the com.<company> plist files that line up with your applications that are having issues.

    :1007849
Reply
  • 0

    You'll need to re-install all software that launches services at startup/login, as you've blown away everything in your LaunchAgents and LaunchDaemons folders.  These folders are where the load instructions are stored for services and applications that are designed to load during the startup process.

    If you're running Time Machine, you can probably restore the items in those folders specific to the applications you're having problems with (in this case, Sophos and 1Password )

    For Sophos, you'll want to re-install:

    /Library/LaunchDaemons/com.sophos.autoupdate.plist    (updates)

    /Library/LaunchDaemons/com.sophos.intercheck.plist      (on-access and more)

    /Library/LaunchDaemons/com.sophos.notification.plist     (notifications)

    --The main guide is to restore the com.<company> plist files that line up with your applications that are having issues.

    :1007849
Children
No Data