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Macbook Air with Lion freezes during Time Machine backup...

floridabrits

I see a number of threads here with folks having stalling systems, but I have a situation where my Macbook Air completely freezes up (usually when Time Machine backup starts, or that's what I have observed when I wake the system up... the system wakes up, then freezes as Time Machine backup starts).

I logged a case with Apple and since they told me to remove Sophos Antivirus and since then my system has completely stabilized and I've not had a freeze in over a week (prior to uninstallation of Sophos my system was freezing up between 1 and 5 times a day).

Any ideas 'why' this is happening and if Sophos are aware of this and looking to patch/fix it?  Has anyone else experienced this issue and is it possible to run Sophos on Macbook Air/Lion or is there a compatibility issue?

Many thanks for any help/pointers!

:1004401


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    I have the exact same issue with my MBP, it is a 2008 Unibody with 4GB of RAM and thatI have recently upgraded from 10.6.8 to 10.7.2.

    I have noticed that every second Sunday evening, when I'm surfing the web, Sophos is running a Time Machine backup starts the whole laptop will freeze requiring me to power off the latop.  When it comes back up, I look through the Hang logs for Firefox within the Console utility and see that Sophos is listed near the bottom of the log.

    This isn't really acceptable, as I have used various Sophos products in very large corporate environments (around 2000+ seats) and never had an issue before.

    I will have a look at excluding the external backup drives from the On-Access Scanner's configuration and see how things go.

    Can I ask when the developers expect to resolve this issue and release the fixed application?

    Many thanks in advance,

    Kind regards

    :1004613
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  • 0

    I have the exact same issue with my MBP, it is a 2008 Unibody with 4GB of RAM and thatI have recently upgraded from 10.6.8 to 10.7.2.

    I have noticed that every second Sunday evening, when I'm surfing the web, Sophos is running a Time Machine backup starts the whole laptop will freeze requiring me to power off the latop.  When it comes back up, I look through the Hang logs for Firefox within the Console utility and see that Sophos is listed near the bottom of the log.

    This isn't really acceptable, as I have used various Sophos products in very large corporate environments (around 2000+ seats) and never had an issue before.

    I will have a look at excluding the external backup drives from the On-Access Scanner's configuration and see how things go.

    Can I ask when the developers expect to resolve this issue and release the fixed application?

    Many thanks in advance,

    Kind regards

    :1004613
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