Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Macbook Air with Lion freezes during Time Machine backup...

I see a number of threads here with folks having stalling systems, but I have a situation where my Macbook Air completely freezes up (usually when Time Machine backup starts, or that's what I have observed when I wake the system up... the system wakes up, then freezes as Time Machine backup starts).

I logged a case with Apple and since they told me to remove Sophos Antivirus and since then my system has completely stabilized and I've not had a freeze in over a week (prior to uninstallation of Sophos my system was freezing up between 1 and 5 times a day).

Any ideas 'why' this is happening and if Sophos are aware of this and looking to patch/fix it?  Has anyone else experienced this issue and is it possible to run Sophos on Macbook Air/Lion or is there a compatibility issue?

Many thanks for any help/pointers!

:1004401


This thread was automatically locked due to age.
Parents
  • Thanks Andrew. At least I know you are working on it :-)

    Can you confirm how I implement the workaround. Do I just go to "On-access scanning" tab in preferences, click on "Excluded items" and then use the "+" sign to add my Time Machine backup drive?   ...or are you referring to something else?

    Many thanks!

    :1004457
Reply
  • Thanks Andrew. At least I know you are working on it :-)

    Can you confirm how I implement the workaround. Do I just go to "On-access scanning" tab in preferences, click on "Excluded items" and then use the "+" sign to add my Time Machine backup drive?   ...or are you referring to something else?

    Many thanks!

    :1004457
Children
No Data