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Macbook Air with Lion freezes during Time Machine backup...

I see a number of threads here with folks having stalling systems, but I have a situation where my Macbook Air completely freezes up (usually when Time Machine backup starts, or that's what I have observed when I wake the system up... the system wakes up, then freezes as Time Machine backup starts).

I logged a case with Apple and since they told me to remove Sophos Antivirus and since then my system has completely stabilized and I've not had a freeze in over a week (prior to uninstallation of Sophos my system was freezing up between 1 and 5 times a day).

Any ideas 'why' this is happening and if Sophos are aware of this and looking to patch/fix it?  Has anyone else experienced this issue and is it possible to run Sophos on Macbook Air/Lion or is there a compatibility issue?

Many thanks for any help/pointers!

:1004401


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  • Andrew,

    Not that I am aware of. I'm happy to pretty much try anything at this point as all I know is that with Sophos uninstalled the Air runs fine, with it installed it freezes up straight away...  I'm convinced it's something to do with Time Machine and Sophos, but I'm not an expert by any stretch... it just 'seems' like every time we have a freeze it's around the time a Time Machine backup was starting... again, this is my perception and not based on concrete evidence...

    Apple pointed to Sophos pretty much straight away, so they obviously saw something in the data capture that pointed them at Sophos...

    Thanks again... Look forward to hearing from you.

    :1004447
Reply
  • Andrew,

    Not that I am aware of. I'm happy to pretty much try anything at this point as all I know is that with Sophos uninstalled the Air runs fine, with it installed it freezes up straight away...  I'm convinced it's something to do with Time Machine and Sophos, but I'm not an expert by any stretch... it just 'seems' like every time we have a freeze it's around the time a Time Machine backup was starting... again, this is my perception and not based on concrete evidence...

    Apple pointed to Sophos pretty much straight away, so they obviously saw something in the data capture that pointed them at Sophos...

    Thanks again... Look forward to hearing from you.

    :1004447
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