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Macbook Air with Lion freezes during Time Machine backup...

I see a number of threads here with folks having stalling systems, but I have a situation where my Macbook Air completely freezes up (usually when Time Machine backup starts, or that's what I have observed when I wake the system up... the system wakes up, then freezes as Time Machine backup starts).

I logged a case with Apple and since they told me to remove Sophos Antivirus and since then my system has completely stabilized and I've not had a freeze in over a week (prior to uninstallation of Sophos my system was freezing up between 1 and 5 times a day).

Any ideas 'why' this is happening and if Sophos are aware of this and looking to patch/fix it?  Has anyone else experienced this issue and is it possible to run Sophos on Macbook Air/Lion or is there a compatibility issue?

Many thanks for any help/pointers!

:1004401


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  • You wouldn't happen to have disabled virtual memory would you?  This is exactly what I would expect to happen with virtual memory disabled.

    If you haven't, what happens if you add /private/var/vm/ to the exclusion list?

    (It just so happens that another user was having issues with VM being blocked by detections in this build)

    You may also want to exclude your TimeMachine backup drive/folder to see if that helps.  I'm figuring that if you keep on-access scanning enabled and have scanned your backups already, it's unlikely they'll become infected.

    :1004429
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  • You wouldn't happen to have disabled virtual memory would you?  This is exactly what I would expect to happen with virtual memory disabled.

    If you haven't, what happens if you add /private/var/vm/ to the exclusion list?

    (It just so happens that another user was having issues with VM being blocked by detections in this build)

    You may also want to exclude your TimeMachine backup drive/folder to see if that helps.  I'm figuring that if you keep on-access scanning enabled and have scanned your backups already, it's unlikely they'll become infected.

    :1004429
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