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Can't remove Mal/Badsrc-C

iJohn

I recently ran a scan and it found two instances of Mal/Badsrc-C.

While this only affects Windows PCs, I'm not too worried about it, but I can't delete it either.

Sophos tells me that it has to be manually cleaned, but when I go to the Sophos site, it tells me to use the 'Clean up' option within the application, which I don't have the option to click.

Any ideas?

:1004871


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    Hi Tom,

    Please read the message thread you just posted to.  SAV is detecting cached files which no longer exist on your computer, and therefore no longer exist in the Quarantine Manager.  As the OS deletes them itself, there is no need to auto-delete, other than that it will be deleted slightly earlier (in any case, it will be blocked from executing).

    For future issues, feel free to use the board's search function to find the answers to your questions.  Try a few different searches using different key words or phrases if your first search is not successful in finding your answer.

    :1005465
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  • 0

    Hi Tom,

    Please read the message thread you just posted to.  SAV is detecting cached files which no longer exist on your computer, and therefore no longer exist in the Quarantine Manager.  As the OS deletes them itself, there is no need to auto-delete, other than that it will be deleted slightly earlier (in any case, it will be blocked from executing).

    For future issues, feel free to use the board's search function to find the answers to your questions.  Try a few different searches using different key words or phrases if your first search is not successful in finding your answer.

    :1005465
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