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Virus removal

I've run the free Sophos Anti-Virus, version 7.6.2.  The result of the scan revealed two items:  Mal/FakeAvCn-C and Mal/FakeAvCn-B.  The items are in the Quarantine Manager.  The Quarantine Manager is divided into three columns: Type, Name, and Details.  Clicking on the name of each virus links to the web page to download the same free tool that I just used.  Am I really supposed to download and run the same tool again?

Clicking on the first part of the details for each virus links to the ProgramData folder of the C drive, with the second one linking to a subfolder of the ProgramDate folder.  Clicking on the second part of the details for each item, designated by "[more]", opens a window listing detected components of each item.  At the bottom of the window is the message that a full computer scan is needed to detect all of its components.  To what scanner does this refer?  Am I supposed to run the same anti-virus again, or something else?

All I really want to do is to remove the both of them.  None of the removal methods refer explicitly  to Windows 7, which I find amazing.  Any of the other methods describes a Quarantine Manager that differs from the one shown to me.  The Quarantine Manager on my computer gives me only three actions to perform:  Select all, Deselect all, and Clear from list.  Does "Clear from list" mean remove/delete?

:19747


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  • I already did a full system scan from the console - no dice.  :smileysad:

    From the AV log, it loooks like Sophos keeps picking it up as: Documents and Settings\All Users\Application Data\jI28300KkJbH28300\jI28300KkJbH28300 .  Not sure if that's what you are looking for.

    But again, it cleans it up and it comes right back. 

    Trying ot avoid a whole wipe and reinstall, but it looks increasingly bleak.

    :19907
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  • I already did a full system scan from the console - no dice.  :smileysad:

    From the AV log, it loooks like Sophos keeps picking it up as: Documents and Settings\All Users\Application Data\jI28300KkJbH28300\jI28300KkJbH28300 .  Not sure if that's what you are looking for.

    But again, it cleans it up and it comes right back. 

    Trying ot avoid a whole wipe and reinstall, but it looks increasingly bleak.

    :19907
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