Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 6 subscribers
  • Views 13473 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Many false positives on my own software

yaek

Hi:

I scanned my computer with Sophos Virus Removal Tool utility

But it returns many false positives in my own applications :smileyfrustrated: (i am software developer). Returns falses positives on all exe files and / or obfuscated (obfuscated to protect intellectual property). These files are safe and lawful !


this causes problems of mistrust in customers!

false positives are of type:

Mal/EncPk-SF

Mal/EncPk-UG

How I can contact the technical department to solve this? (to send a sample of some files).

:26037


This thread was automatically locked due to age.
Parents
  • 0

    In my case:

    To say that the same day I sent my issue through the form, explaining that happened and a sample of my files. They reply to me very quickly. And now everything is solved. No returns false positive :smileywink:

    :26951
Reply
  • 0

    In my case:

    To say that the same day I sent my issue through the form, explaining that happened and a sample of my files. They reply to me very quickly. And now everything is solved. No returns false positive :smileywink:

    :26951
Children
No Data