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Finder scan not available

jasimon9

I see in the documentation that there should be a "Scan with Sophos" menu item on the context menu in Finder. There is no such menu item on my system.

How do I get this back?

:1006939


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    It's possible that the problem was that something didn't get registered with Lion properly during a live update -- logging out and back in kicked off the process.  So, the issue is probably a combination of Sophos and Lion's fault.

    Are you using an admin account, or a limited user account?  Try logging in with an admin account if you aren't right now, and see if that fixes things.  While you're logged in, try repairing permissions using disk utility and see if that helps -- it's possible that some piece of software no longer has the correct permissions to do what it's supposed to do.

    :1006959
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  • 0

    It's possible that the problem was that something didn't get registered with Lion properly during a live update -- logging out and back in kicked off the process.  So, the issue is probably a combination of Sophos and Lion's fault.

    Are you using an admin account, or a limited user account?  Try logging in with an admin account if you aren't right now, and see if that fixes things.  While you're logged in, try repairing permissions using disk utility and see if that helps -- it's possible that some piece of software no longer has the correct permissions to do what it's supposed to do.

    :1006959
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