Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Finder scan not available

I see in the documentation that there should be a "Scan with Sophos" menu item on the context menu in Finder. There is no such menu item on my system.

How do I get this back?

:1006939


This thread was automatically locked due to age.
Parents
  • So I restarted my computer to see what would happen. After the restart, the Services item is back on the context menu (right-click menu) and the Scan with Sophos Anti-Virus is present. Before the reboot, there was no Services menu; instead all of the items normally on it were on the main context menu, except for the Sophos scan.

    Don't know if this is a Sophos irregularity, or a Lion irregularity, but I am betting it is Lion's fault.

    However, now the Sophos Menu Bar item is gone! In Preferences it is checked, and unchecking and re-checking has no effect.

    One thing after another.

    :1006941
Reply
  • So I restarted my computer to see what would happen. After the restart, the Services item is back on the context menu (right-click menu) and the Scan with Sophos Anti-Virus is present. Before the reboot, there was no Services menu; instead all of the items normally on it were on the main context menu, except for the Sophos scan.

    Don't know if this is a Sophos irregularity, or a Lion irregularity, but I am betting it is Lion's fault.

    However, now the Sophos Menu Bar item is gone! In Preferences it is checked, and unchecking and re-checking has no effect.

    One thing after another.

    :1006941
Children
No Data