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Sophos Antivirus for Mac and OS X 10.8 "Mountain Lion"

RichBaldry

Earlier today, Apple announced that a new version of OS X, codenamed Mountain Lion, would be released in July 2012.

Sophos has been actively participating in the pre-release developer programs for this new OS version. While the product works well on the new platform, we have found that there are a few changes required to support Mountain Lion fully. These changes will be implemented in the July monthly release of Sophos Antivirus for Mac, which will be v8.0.5.

We fully expect this new version to be available in time for the release of Mountain Lion.

The most significant change is that the installer for the product will be signed by Apple. This will ensure compliance with the new Gatekeeper functionality, which requires that the digital signature for any software downloaded from the Internet is based on a certificate from Apple..

Unfortunately this process is not compatible with version 10.4 of OS X. Starting with v8.0.5 of Sophos Antivirus for Mac Home Edition it will only be possible to perform a new installation on OS X 10.5 and above. Customers currently running our product on 10.4 will continue to receive updates and upgrades as usual via the AutoUpdate process.

This will not affect automated updates to existing installations.

There are no plans to make v7.x of Sophos Antivirus for Mac compatible with Mountain Lion. Home Edition users currently running v7.x will be automatically upgraded to v8.x during the month of July.

Thanks for using Sophos Antivirus for Mac Home Edition!

Richard Baldry

Product Manager

P.S. Please watch this space for further announcements as the launch of Mountain Lion gets closer...

:1007619


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    While I was away, something partially crashed my Mac. (Mac Mini 2.6 Ghz i7, 16 gb ram, Fusion drive, OSX 10.8.3). I was able to screenshare/control via Timbuktu remotely (I was miles from my desktop computer at the time). Except for email, it was mostly idle although there were several apps running doing nothing.

    I noticed that Sophos menubar icon was indicating "updating". Could not launch Sophos. I was not able to quit any running apps, nor launch any. When I tried to launch Terminal I got a message that This app can not be run on this architecture! Timbuktu Pro was running and put up a dialog box with an error number. Every time i would click "ok" to clear the error dialog, it would be replaced with another one in about 5 seconds.

    I could pull down menus, but not activate any new commands. Dock menus would display, but not activate a command. I could pull the Apple menu to "restart" but not activate the command. Strange "partial crash". Or maybe Sophos On-Access scan had locked me out of everything.

    I eventually connected via SSH and rebooted the machine that way, which was successfull. The machine itself was operational, and I could run top. So the machine is not really crashed. 1 process was stuck.

    On reboot, all problems were gone, but there was a message that Sophos Live Protect could not run. And the Sophos app was missing from the apps folder. The Sophos remove app was stil in the apps folder. No Sophos parts were in the trash. I was not able to open any part of Sophos from the menubar icon (the menubar icon was still there). So I ran the Sophos Remove app, rebooted, downloaded the Sophos home for Mac installer (Mtn Lion version 8.1.14), and installed. Seems to be ok again.

    I can only assume that Sophos had some major problem during an update.

    I looked at my backups ( the version of Sophos I had previously was also 8.0.14, which seems to be the same as what I just downloaded today. So I don't see why Sophos would have had any reason to remove the app from the apps folder.

    Thought you should know.

    Dave

    :1012234
Reply
  • 0

    While I was away, something partially crashed my Mac. (Mac Mini 2.6 Ghz i7, 16 gb ram, Fusion drive, OSX 10.8.3). I was able to screenshare/control via Timbuktu remotely (I was miles from my desktop computer at the time). Except for email, it was mostly idle although there were several apps running doing nothing.

    I noticed that Sophos menubar icon was indicating "updating". Could not launch Sophos. I was not able to quit any running apps, nor launch any. When I tried to launch Terminal I got a message that This app can not be run on this architecture! Timbuktu Pro was running and put up a dialog box with an error number. Every time i would click "ok" to clear the error dialog, it would be replaced with another one in about 5 seconds.

    I could pull down menus, but not activate any new commands. Dock menus would display, but not activate a command. I could pull the Apple menu to "restart" but not activate the command. Strange "partial crash". Or maybe Sophos On-Access scan had locked me out of everything.

    I eventually connected via SSH and rebooted the machine that way, which was successfull. The machine itself was operational, and I could run top. So the machine is not really crashed. 1 process was stuck.

    On reboot, all problems were gone, but there was a message that Sophos Live Protect could not run. And the Sophos app was missing from the apps folder. The Sophos remove app was stil in the apps folder. No Sophos parts were in the trash. I was not able to open any part of Sophos from the menubar icon (the menubar icon was still there). So I ran the Sophos Remove app, rebooted, downloaded the Sophos home for Mac installer (Mtn Lion version 8.1.14), and installed. Seems to be ok again.

    I can only assume that Sophos had some major problem during an update.

    I looked at my backups ( the version of Sophos I had previously was also 8.0.14, which seems to be the same as what I just downloaded today. So I don't see why Sophos would have had any reason to remove the app from the apps folder.

    Thought you should know.

    Dave

    :1012234
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