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Sophos Antivirus for Mac and OS X 10.8 "Mountain Lion"

RichBaldry

Earlier today, Apple announced that a new version of OS X, codenamed Mountain Lion, would be released in July 2012.

Sophos has been actively participating in the pre-release developer programs for this new OS version. While the product works well on the new platform, we have found that there are a few changes required to support Mountain Lion fully. These changes will be implemented in the July monthly release of Sophos Antivirus for Mac, which will be v8.0.5.

We fully expect this new version to be available in time for the release of Mountain Lion.

The most significant change is that the installer for the product will be signed by Apple. This will ensure compliance with the new Gatekeeper functionality, which requires that the digital signature for any software downloaded from the Internet is based on a certificate from Apple..

Unfortunately this process is not compatible with version 10.4 of OS X. Starting with v8.0.5 of Sophos Antivirus for Mac Home Edition it will only be possible to perform a new installation on OS X 10.5 and above. Customers currently running our product on 10.4 will continue to receive updates and upgrades as usual via the AutoUpdate process.

This will not affect automated updates to existing installations.

There are no plans to make v7.x of Sophos Antivirus for Mac compatible with Mountain Lion. Home Edition users currently running v7.x will be automatically upgraded to v8.x during the month of July.

Thanks for using Sophos Antivirus for Mac Home Edition!

Richard Baldry

Product Manager

P.S. Please watch this space for further announcements as the launch of Mountain Lion gets closer...

:1007619


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    Since upgrading to Mountain Lion I have come across a few issues. Firstly, if I log on, the Sophos shield is sometimes not in the menu bar. On-access scanning is still enabled (InterCheck is running and it detects EICAR test file), but it's just reassuring to see it. I did go to the menu and select "Show Status in Menu Bar", but it would not work. Curiously, it was already checked in Sophos Preferences. 

    Also, occasionally, I get a "fatal error" in the console logs and it says that it is unable to configure virus detection engine. When this occurs, either the icon goes grey or totally disappears. In this case, there is no protection at all.

    I did check the forums and there was a temporary "fix" where selecting "Update Now" would update the product and re-enable on-access scanning.

    I assume this is because Mountain Lion is relatively new. Hopefully it will be fixed very soon.

    EDIT: I checked above and an employee said that 8.0.5 had some issues with the status bar icon and notifications. I am running 8.0.6C but it still doesn't explain the fatal error and lack of on-access scanning.

    :1008474
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  • 0

    Since upgrading to Mountain Lion I have come across a few issues. Firstly, if I log on, the Sophos shield is sometimes not in the menu bar. On-access scanning is still enabled (InterCheck is running and it detects EICAR test file), but it's just reassuring to see it. I did go to the menu and select "Show Status in Menu Bar", but it would not work. Curiously, it was already checked in Sophos Preferences. 

    Also, occasionally, I get a "fatal error" in the console logs and it says that it is unable to configure virus detection engine. When this occurs, either the icon goes grey or totally disappears. In this case, there is no protection at all.

    I did check the forums and there was a temporary "fix" where selecting "Update Now" would update the product and re-enable on-access scanning.

    I assume this is because Mountain Lion is relatively new. Hopefully it will be fixed very soon.

    EDIT: I checked above and an employee said that 8.0.5 had some issues with the status bar icon and notifications. I am running 8.0.6C but it still doesn't explain the fatal error and lack of on-access scanning.

    :1008474
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