Would you please try to use the command "<c:\Program Files (x86)\Sophos\Sophos Anti-Virus\sav32cli.exe>" -P=C:\Scanlog.txt for manual scan and check under the logs.
Would you please try to use the command "<c:\Program Files (x86)\Sophos\Sophos Anti-Virus\sav32cli.exe>" -P=C:\Scanlog.txt for manual scan and check under the logs.