I cannot remove sophos installer components from mac. I've run endpoint but still won't remove installer components. I need to remove every trace of sophos
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Hi Haridoss,
1. Sophos Home Free
2. I installed it and was trying to uninstall it. I might have deleted the uninstall file and tried to move remaining files to trash. I even downloaded and used the remove sophos endpoint to remove all. However when I tried to load Avast or AVG, it said sophos still was on the computer and incompatible.
3. Mac OS High Sierra
Thanks
Hi Haridoss,
1. Sophos Home Free
2. I installed it and was trying to uninstall it. I might have deleted the uninstall file and tried to move remaining files to trash. I even downloaded and used the remove sophos endpoint to remove all. However when I tried to load Avast or AVG, it said sophos still was on the computer and incompatible.
3. Mac OS High Sierra
Thanks
Hi FRAN HIZ,
Please try removing the client using the Remove Sophos Home. If you have removed the removal tool from the Mac client, please open up a support ticket so that one our Engineers can assist you in removing the client manually.