Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SafeGuard Enterprise & Active Directory

hello,

I'm new to this product. I'm trying to hook up the Management Center with our Active Directory.

Once I've put in my credentials (IP to domain controller, network account logon details) I get the following errors:

"Error by creating root elements" > I click OK button

"The search for the entry returned 0. The entry could not be found." > I click OK button

If I right-click within the 'Users & Computers' pane and select Properties I get "Value cannot be null. Parameter name: node"

Anybody seen this before?

thanks in advance

:2520


This thread was automatically locked due to age.
  • Hi gb,

    thank you very much for submitting this issue.

    I read throug your description and I have to tell you that I've not seen this issue so far. It would be interesting to know that happens if you create a Domain manually in SGN. Besides this please check that the Domain properties do not contain any NULL values (missing Pre2000 Name for example).

    In case that this does not point into the right direction please open a new support case - further log files can then be gathered which should help do nail down the issue.

    Regards

    Dan

    :2731