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Safeguard, PGP Desktop and Windows 7

My company has a laptop image that is windows 7 SP-1, 32-bit with Sophos Safeguard built in. Safeguard is used to encrypt the c: drive. I tried to install PGP desktop, this install required a restart, the system comes up, but at the CRTL ALT Del prompt, the system is gacefully shutdown. Each subsequent restart results in a gracefull shutdown, making the laptop unuseable.

I know that the install of PGP in interacting with something (assume Sophos Safeguard) but really don't know.

Has anyone ever seen this issue before?

Thanks,

Tom.

:20661


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  • Dear all, we could finally install PGP Desktop on a W7 computer protected by SafeGuard Enterprise.

    We installed PGP Desktop using following command :

    msiexec /I myPGPpackage.msi INSTALL_PGP_WDE=0

    This disables the installation of the Whole Disk Encryption option which seems to conflict with SGN (and we can understand this!).

    Regards,

    Bruno.

    :20791
Reply
  • Dear all, we could finally install PGP Desktop on a W7 computer protected by SafeGuard Enterprise.

    We installed PGP Desktop using following command :

    msiexec /I myPGPpackage.msi INSTALL_PGP_WDE=0

    This disables the installation of the Whole Disk Encryption option which seems to conflict with SGN (and we can understand this!).

    Regards,

    Bruno.

    :20791
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