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Safeguard, PGP Desktop and Windows 7

thaynes

My company has a laptop image that is windows 7 SP-1, 32-bit with Sophos Safeguard built in. Safeguard is used to encrypt the c: drive. I tried to install PGP desktop, this install required a restart, the system comes up, but at the CRTL ALT Del prompt, the system is gacefully shutdown. Each subsequent restart results in a gracefull shutdown, making the laptop unuseable.

I know that the install of PGP in interacting with something (assume Sophos Safeguard) but really don't know.

Has anyone ever seen this issue before?

Thanks,

Tom.

:20661


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    Dan,

    thanks for the reply. I am using PGP enterpise, unmanaged, version 10.2MP3. the license allows access to all PGP functionality including whole disk encryption. I am also using Safeguard 5.50.

    Could you expand on your answer regarding the forced shutdown? What is checked and when in the boot process it checked? That sounds like the behavior that I am seeing, however I am not able to look at the program data after the system has been installed as the system will not stay up long enough to log into it.

    thanks,

    Tom.

    :20729
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  • 0

    Dan,

    thanks for the reply. I am using PGP enterpise, unmanaged, version 10.2MP3. the license allows access to all PGP functionality including whole disk encryption. I am also using Safeguard 5.50.

    Could you expand on your answer regarding the forced shutdown? What is checked and when in the boot process it checked? That sounds like the behavior that I am seeing, however I am not able to look at the program data after the system has been installed as the system will not stay up long enough to log into it.

    thanks,

    Tom.

    :20729
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