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After Deinstallation of UTIMACO Safeguard 5.40 Windows GINA Missing

After i deinstalled the Utimaco Safeguard 5.40 on a Dell D620 i cant logon to windows anymore because the GINA.DLL is missing.


Any ideas how to fix it ?

:3401


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  • You'll need to generate an XML  file in the management centre that deactivates the Safeguard Gina repair.

    Copy the XML file into "C:\Documents and Settings\All Users\Application Data\Utimaco\SafeGuard Enterprise\Import"
     then run the command c:\WINDOWS\system32\SGMCmdIntn.exe (I use Dameware utilities to run this .exe in a remote command window when I'm unable to log on to the problem laptop).

    Once you've run it you can change the gina in the registry and Safeguard will leave it alone.

    This was the KB article I followed

    Product

    SafeGuard Enterprise Device Encryption 5.2x

    Client OS

    Windows XP SP2 Professional Edition

    Server OS

    None

    Question

    After installing IBM Wireless software the system shows a unknown GINA message on startup: "

    Unknown GINA: ‘‘‘‘IWPDGINA.DLL’’’’ should the Microsoft GINA (msgina.dll) be used instead?"

    What needs to be done to solve this GINA conflict?

    Answer

    In order to solve this issue it is necessary to disable the GINA repair function of SafeGuard Enterprise

    and after that to apply changes to the registry which will change the current GINA chain in the system.

    Step 1. Disable the SafeGuard GINA chain repair

    First of all, the "deactivate_ginachainrepair" XML-file (attached) has to be signed with the company

    certificate.

    SGN MC -> Tools -> Options -> Company Certificate

    After browsing to this file just click "OK" and the MC will create a new

    file which is called "deactivate_ginachainrepair_Signed".

    This new file can now be copied into the Import folder in the LocalCache of the SGN Client.

    C:\Documents and Settings\All Users\Application

    Data\Utimaco\SafeGuard Enterprise\import

    Now the tool "SGMcmdintn.exe" has to be run in the commandline (the XML-file should then disappear

    from the import folder) .

    The GINAchainrepair is now disabled and logon to Windows without any message is possible again.

    Step 2. Change the registry to

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

    "GinaDLL"="IWPDGina.dll"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Utimaco\SafeGuard Enterprise\Authentication]

    "OriginalGina"="MSGina.dll"

    [HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\Wireless\cswSSO]

    "OrgGinaDLL"="sggina.dll"

    :12601
Reply
  • You'll need to generate an XML  file in the management centre that deactivates the Safeguard Gina repair.

    Copy the XML file into "C:\Documents and Settings\All Users\Application Data\Utimaco\SafeGuard Enterprise\Import"
     then run the command c:\WINDOWS\system32\SGMCmdIntn.exe (I use Dameware utilities to run this .exe in a remote command window when I'm unable to log on to the problem laptop).

    Once you've run it you can change the gina in the registry and Safeguard will leave it alone.

    This was the KB article I followed

    Product

    SafeGuard Enterprise Device Encryption 5.2x

    Client OS

    Windows XP SP2 Professional Edition

    Server OS

    None

    Question

    After installing IBM Wireless software the system shows a unknown GINA message on startup: "

    Unknown GINA: ‘‘‘‘IWPDGINA.DLL’’’’ should the Microsoft GINA (msgina.dll) be used instead?"

    What needs to be done to solve this GINA conflict?

    Answer

    In order to solve this issue it is necessary to disable the GINA repair function of SafeGuard Enterprise

    and after that to apply changes to the registry which will change the current GINA chain in the system.

    Step 1. Disable the SafeGuard GINA chain repair

    First of all, the "deactivate_ginachainrepair" XML-file (attached) has to be signed with the company

    certificate.

    SGN MC -> Tools -> Options -> Company Certificate

    After browsing to this file just click "OK" and the MC will create a new

    file which is called "deactivate_ginachainrepair_Signed".

    This new file can now be copied into the Import folder in the LocalCache of the SGN Client.

    C:\Documents and Settings\All Users\Application

    Data\Utimaco\SafeGuard Enterprise\import

    Now the tool "SGMcmdintn.exe" has to be run in the commandline (the XML-file should then disappear

    from the import folder) .

    The GINAchainrepair is now disabled and logon to Windows without any message is possible again.

    Step 2. Change the registry to

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

    "GinaDLL"="IWPDGina.dll"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Utimaco\SafeGuard Enterprise\Authentication]

    "OriginalGina"="MSGina.dll"

    [HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\Wireless\cswSSO]

    "OrgGinaDLL"="sggina.dll"

    :12601
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