After Deinstallation of UTIMACO Safeguard 5.40 Windows GINA Missing

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Patrick-Juch wrote:

After i deinstalled the Utimaco Safeguard 5.40 on a Dell D620 i cant logon to windows anymore because the GINA.DLL is missing.

Any ideas how to fix it ?

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Hi Patrick-Juch,

Thank you for posting your question in the SophoTalk Community forum. During the SGN/SGE 5.40 uninstallation process Sophos doesn't remove or modify the msgina.dll found in the \Windows\system32 folder. You can either run a Microsoft Windows system repair to fix your missing GINA or check your registry. Did you change your registry after SafeGuard was installed to alter the GINA chaining order? If so, you may need to undo those changes. Booting into a WinPE disc and running the regedit tool might be a good place to start.

Let us know how it works out!

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Patrick-Juch wrote:

After i deinstalled the Utimaco Safeguard 5.40 on a Dell D620 i cant logon to windows anymore because the GINA.DLL is missing.

Any ideas how to fix it ?

---

Hi Patrick-Juch,

Thank you for posting your question in the SophoTalk Community forum. During the SGN/SGE 5.40 uninstallation process Sophos doesn't remove or modify the msgina.dll found in the \Windows\system32 folder. You can either run a Microsoft Windows system repair to fix your missing GINA or check your registry. Did you change your registry after SafeGuard was installed to alter the GINA chaining order? If so, you may need to undo those changes. Booting into a WinPE disc and running the regedit tool might be a good place to start.

Let us know how it works out!