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Green Key won't show after initial FDE Encryption SG Enterprise 5.50

RTB


One of my customers reports back that after inital encryption that appear to be succesfull, the green key won't show up on boot partion in Explorer. SGNState reports back that the disk is encryption, so does the Management Center. Everything seems to be correct, but the icon won't show. I've also confirmed that the "Show overlay icons in explorer" is not set to NO. The green key appears on other machines using the same policy,

Are there any tricks to getting the "green key" back, as this might confuse the user?

RTB

:2565


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    I had a end user who's media showed as being encrypted in the hard drive properties but the C:drive was not displaying the Green Key Icon.

    I tried all of the above. During my google searches On how to do the above suggestions I came across a search suggestion about a program called tortoiseSVN (it has icon overlay control settings). I took a look and my user has it installed.

    I opened the program and  I saw the Icon overlay options. I unchecked all the icon overlay boxes and rebooted. The Green Key icon was back on the C: drive !

    :8361
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  • 0

    I had a end user who's media showed as being encrypted in the hard drive properties but the C:drive was not displaying the Green Key Icon.

    I tried all of the above. During my google searches On how to do the above suggestions I came across a search suggestion about a program called tortoiseSVN (it has icon overlay control settings). I took a look and my user has it installed.

    I opened the program and  I saw the Icon overlay options. I unchecked all the icon overlay boxes and rebooted. The Green Key icon was back on the C: drive !

    :8361
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