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Green Key won't show after initial FDE Encryption SG Enterprise 5.50

RTB


One of my customers reports back that after inital encryption that appear to be succesfull, the green key won't show up on boot partion in Explorer. SGNState reports back that the disk is encryption, so does the Management Center. Everything seems to be correct, but the icon won't show. I've also confirmed that the "Show overlay icons in explorer" is not set to NO. The green key appears on other machines using the same policy,

Are there any tricks to getting the "green key" back, as this might confuse the user?

RTB

:2565


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    where is this be_shellex.dll ? I couldn't find it. we use sgn 5.50.0 with xp sp3.

    thx

    ps: we have a problem with the new version 5.50.0. if you open the explorer the first time after the login, you have a short delay. i tried to deactivate the icons but the delay still exist, but if i delete the regkeys for this icons the explorer is fast as before with 5.35x.

    keys: hklm\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SgnIconOvln*

    is this a known issue ? have anybody else this problem?

    :4432
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  • 0

    where is this be_shellex.dll ? I couldn't find it. we use sgn 5.50.0 with xp sp3.

    thx

    ps: we have a problem with the new version 5.50.0. if you open the explorer the first time after the login, you have a short delay. i tried to deactivate the icons but the delay still exist, but if i delete the regkeys for this icons the explorer is fast as before with 5.35x.

    keys: hklm\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SgnIconOvln*

    is this a known issue ? have anybody else this problem?

    :4432
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