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Safeguard 5.4 0 Logon Delays

Planet_Uranus

We are experiencing logon delays of up to 30 seconds (including when a machine is locked / unlocked). This is not occurring on all of our machines, but on some which is causing our users inconvenience. Our environment is as follows:

OS - WinXP SP2
SafeGuard Enterprise client 5.40.0.152
SafeGuard Port Protector client 5.40
SafeGuard Client Configuration 5.40

We have tried changing the logon gina back to msgina.dll but this doesn’’’’t seem to work (keeps defaulting back to sggina.dll). Note: The PC’’’’s affected do NOT have any other software such as Checkpoint software which would interfere with the login process.

The machines do boot fine, there is unfortunately the delay is very noticeable delay at the login screen.

We thought that by changing the gina it may resolve this issue.

Note that we do not have Disk Encryption, only Data Exchange and Configuration Protection.

Cheers

Matt

:1427


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    Hi David

    Login time - on one particular computer - was reduced from 45 seconds to <10 seconds.  Much improvement.  (Without checking) I suspect that most PCs in our environment have a login time of around 5 - 10 seconds and we may reduce this down by a one or two seconds.

    Another factor with login time appears to be how our AV (Sophos) is set-up.  We are looking at making the changes as per you KB below as performance has dropped significantly on some machines since installing SGN.

    http://www.sophos.com/support/knowledgebase/article/14245.html

    Thanks again

    Matt

    :1551
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  • 0

    Hi David

    Login time - on one particular computer - was reduced from 45 seconds to <10 seconds.  Much improvement.  (Without checking) I suspect that most PCs in our environment have a login time of around 5 - 10 seconds and we may reduce this down by a one or two seconds.

    Another factor with login time appears to be how our AV (Sophos) is set-up.  We are looking at making the changes as per you KB below as performance has dropped significantly on some machines since installing SGN.

    http://www.sophos.com/support/knowledgebase/article/14245.html

    Thanks again

    Matt

    :1551
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