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Safeguard 5.4 0 Logon Delays

We are experiencing logon delays of up to 30 seconds (including when a machine is locked / unlocked). This is not occurring on all of our machines, but on some which is causing our users inconvenience. Our environment is as follows:

OS - WinXP SP2
SafeGuard Enterprise client 5.40.0.152
SafeGuard Port Protector client 5.40
SafeGuard Client Configuration 5.40

We have tried changing the logon gina back to msgina.dll but this doesn’’’’t seem to work (keeps defaulting back to sggina.dll). Note: The PC’’’’s affected do NOT have any other software such as Checkpoint software which would interfere with the login process.

The machines do boot fine, there is unfortunately the delay is very noticeable delay at the login screen.

We thought that by changing the gina it may resolve this issue.

Note that we do not have Disk Encryption, only Data Exchange and Configuration Protection.

Cheers

Matt

:1427


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Parents
  • Planet_Uranus,

    Thanks for posting your findings and the resolution for everyone else to benefit from. I'm curious to know, what is your current logon duration after the fix? For example, was there a gain from 30 seconds to 5 seconds?

    Also, have you noticed if any other applications have benefited from the DNS change?

    :1538
Reply
  • Planet_Uranus,

    Thanks for posting your findings and the resolution for everyone else to benefit from. I'm curious to know, what is your current logon duration after the fix? For example, was there a gain from 30 seconds to 5 seconds?

    Also, have you noticed if any other applications have benefited from the DNS change?

    :1538
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