Sharing Violation error when decrypting a drive

Darren

Is that the exact error message "c:\folder\file.dll"? That path and file name does not match any thing safeguard related.

Is there a file in this location?

Have you tried rebooting before trying the decryption again?  Do you get the same error message?

Regards

Bill Kearney

Data Encryption
UK Escalations

Darren

Is that the exact error message "c:\folder\file.dll"? That path and file name does not match any thing safeguard related.

Is there a file in this location?

Have you tried rebooting before trying the decryption again?  Do you get the same error message?

Regards

Bill Kearney

Data Encryption
UK Escalations

Hi and thank you.

Yes rebooted many times and yes the folder and file does exist (although I replaced name in my example)

I do have more information. When you choose "Ignore all errors and continue with encryption" after a few minutes Windows Explorer will crash and you get another error

Sophos SafeGuard

! Connection to host process failed (Error Code: 0x6be).

OK

I reall need to remove all encryption from these systems and de-install Safeguard.

Is there an alternative way to do this?  Can you decrypt on boot?

We may have fixed this.

Will post fix when I confirm.

Thank you!

I look forward to hearing from you.

Are any solution for this issue? I have the same issue with a client

Connection to host process failed (Error Code: 0x6be).

Thanks!

Hi, we just removed the decryption policy setup on the server and recreated from scratch and all started to work.  Maybe we have an error in the setup but removing and recreating exactly as per Sophos instructions worked second time round.