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Change Computer Owner on SDE

nsg1974

How can you change the owner of a computer in Sophos Disk Encryption?  The first user to logon becomes the owner, but what happens when this user leaves and the laptop is passed on?  Can you change the owner without reinstalling SDE? 

The user help refers to the first user to login becoming the owner as the "default setting" and that "the security officer can also define the owner of a computer via a policy setting".  I can't find anything relevant in any of the SDE policies.  Does anyone know if this is possible or if (as I suspect ) the help refers to features in the full Safeguard Enterprise product and hasn't been updated for SDE?

:2586


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    I am having the same issue.  I contacted support and have yet to get a straight answer but I have seemed to find a work around/resolution.  I created a Config package that disabled POA, ran it, rebooted.  Then I created another Config package re-enabling POA and I was able to log in using a non service account.  Only odd thing is that the previous account is still a useable POA account along with the newly created account.

    Has anyone else discovered an easier resolution, possibly a registry edit of some sort?

    :2659
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  • 0

    I am having the same issue.  I contacted support and have yet to get a straight answer but I have seemed to find a work around/resolution.  I created a Config package that disabled POA, ran it, rebooted.  Then I created another Config package re-enabling POA and I was able to log in using a non service account.  Only odd thing is that the previous account is still a useable POA account along with the newly created account.

    Has anyone else discovered an easier resolution, possibly a registry edit of some sort?

    :2659
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