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SDE/FDE managed by SEC - policy comparison failure

QC

Hello,

during the 5.1 Beta tests I have encrypted a laptop (client version is 5.61.0.22) and recently "moved" it to the production server by pointing it to the production CID (where FDE is 5.61.0.25). The client is reporting correctly to SEC (including the User Machine Assigment) but policy comparison fails.

Is this because the client is running the Beta version - if so, how could it be updated other than uninstalling/decrypting - reinstalling (which is, as I am aware, the recommended way for Betas)?

Christian

:29207


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    Hi QC,

    as you already mentioned, re-installing would be the correct attempt as the machine is still running the Beta build of SDE 5.61.

    Have you tried to re-protect the machine (select the machine, choose "Protect Computers..." followed by choosing "Encryption software" again) and running the 5.61.0.25 install over the Beta build? 

    Regards,

    ChrisD

    :29213
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  • 0

    Hi QC,

    as you already mentioned, re-installing would be the correct attempt as the machine is still running the Beta build of SDE 5.61.

    Have you tried to re-protect the machine (select the machine, choose "Protect Computers..." followed by choosing "Encryption software" again) and running the 5.61.0.25 install over the Beta build? 

    Regards,

    ChrisD

    :29213
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