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Safeguard 6.00.1 Client Upgrade Keeps Trying to Reinstall Itself

An upgrade to Safeguard 6.00.1 keeps trying to reinstall itself on one of our computers. It appears that the client has been updated and it reports itself as being 6.00.1, but whenever the user reboots the computer, eventually the upgrade gets launched again.

Any ideas on how to stop this?

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0 Toby_DataEncryption over 9 years ago

Hello,

That's very odd, I've never heard of this before - you're not deploying via some kind of logon script or something similar I presume? Has the client fully updated, including the configuration package? What operating system are you using? Can you upgrade to a newer version of SafeGuard, like 6.1 or 7.0? Can you upload a short video via a camera phone or something?

Best regards,

Toby
Data Encryption
Global Escalations Team
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0 RodrigoPerez over 9 years ago in reply to Toby_DataEncryption

Any update on this? I've just found out that we have several instances of this throughout the company.
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0 RodrigoPerez over 9 years ago in reply to Toby_DataEncryption

Any update on this? I've just found out that we have several instances of this throughout the company.
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