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Local Self Help on 5.50.117

Now that I have upgraded to the 5.50.117 service pack, it looks like the Local Self Help feature now works only on standalone clients, and not managed clients?

I have policies set up for Local Self Help, I can answer the Local Self Help questions on the client, but the managed clients only have the "Challenge/Response" option when I click on "Recovery" from the POA, even though the Client tells me that LSH is active and enabled.  And this is on a machine that does not have FingerPrint POA login enabled in policy.

Additionally, now, when I hover over the policy option for turning LSH on in the Management Console, it puts up a help text saying this policy is for standalone clients only.

I was under the impression that 5.5 added this option for managed clients, and I would also swear that I had this working before the 5.50.117 upgrade.

Or am I just crazy?

:5302


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  • DSchwartzberg wrote:

    "Additionally, now, when I hover over the policy option for turning LSH on in the Management Console, it puts up a help text saying this policy is for standalone clients only."

    DAS: My lab server reads the same when I hover over the same setting in the SGN MC. I have a feeling that was an oversight. Sorry for the confusion.


    I asked about this when I opened the ticket and was told that it is a known issue which has already been reported to development.

    :5778
Reply

  • DSchwartzberg wrote:

    "Additionally, now, when I hover over the policy option for turning LSH on in the Management Console, it puts up a help text saying this policy is for standalone clients only."

    DAS: My lab server reads the same when I hover over the same setting in the SGN MC. I have a feeling that was an oversight. Sorry for the confusion.


    I asked about this when I opened the ticket and was told that it is a known issue which has already been reported to development.

    :5778
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