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I am unable to log in to Safe Guard Easy

Hi folks,

I installed Safe Guard Easy 4.50.3.19 recently. I am unable to enter it as it is not accepting my u/name nor my password. I am quite sure about the password I entered but during the installation no u/name was asked. Two passwords were asked and I used the same for both. As "user" without the quotes I am able to access the program but it is obviously crippled since I am unable to enter it as an administrator. I have used all u/names possible which includes Administrator, the computer name it is registered to as well as used the password for both the u/name and pword but nothing works. Can anyone please help as to how I can get access to the s/ware. I use a single user machine with Windows XP Professional SP2.

I am desperately in need of help as this s/ware before booting asks for the u/name and p/word and I am not being able to get in. PLEASE HELP. If anyone can tell me how I can uninstall the program that would be truly great. Hope to hear from someone soon.

Thanx in advance.

Hugs and Love,

Ronobir

:541


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Parents
  • I am also having a similar problem.

    I am having to press F2 and enter the username and password there rather than on the first initial screen in order to logon. It is not accepting the password?

    Any ideas as to why this might be?

    Regards,

    Lloyd.

    :1098
Reply
  • I am also having a similar problem.

    I am having to press F2 and enter the username and password there rather than on the first initial screen in order to logon. It is not accepting the password?

    Any ideas as to why this might be?

    Regards,

    Lloyd.

    :1098
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